We bend over backward to satisfy all the requests set. In any case, if it's not too much trouble note that there might be sure requests that we can't process and should drop. The reasons remember constraints for amounts accessible for procurement, inaccessibility of stock, or issues distinguished by our credit and misrepresentation shirking office.

Our Customer Care Team will impart to you assuming all or any segment of your request is dropped. On the off chance that your request is dropped after your Visa has been charged, the said sum will be turned around back in your Card Account.

Non-Receipt of Payment

Unpaid orders are treated as canceled.

Cancellation by the Customer

Please contact our Customer Care in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen within 12 hours after you place the order.


If the payment was by Credit Card, we will refund the Credit Card. If the payment mode was Check / Money order, we will send you a Check/ Money order back if the same has not been deposited. Check/ Money order will be sent only to the billing address of the customer.

Typically refunds are processed in less than 10 working days. In case of payments by Check or Money order; it may take more time for the Check to be delivered to your billing address, and for the funds to be credited to your account after you deposit the Check.

Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.

Please mail us at support@Publicpills.com if you have any questions.